Delete data without deleting your account

1. What you can delete selectively

In Bygmind, you can delete the following items individually:

• Individual projects or site visits
• Individual voice notes and audio recordings
• Individual photos, videos and documents
• Individual reports and transcripts
• AI-generated content tied to specific projects

In the free, account-less mode, none of these items ever leave your device – deleting them in the app (Section 2 below) is the only step needed, and it works the same way for everyone. The server-side / email deletion described in Section 3 only applies if you have synced data to a connected Bygmind account.

2. Deletion inside the app

The path depends on what you want to delete, but the pattern is the same throughout the app: open the item's menu, choose Delete, and confirm in a dialog.

Delete a project

1. Open the project list.
2. Swipe the project sideways to reveal the Delete action, or open the project's menu (⋮).
3. Tap Delete and confirm in the dialog.

Delete photos or voice recordings

1. Open the relevant photo gallery or recordings view.
2. Select the item and open its menu or options sheet.
3. Tap Delete and confirm in the dialog.

Delete generated reports or documents

1. Open the item you want to remove.
2. Open its menu and choose Delete.
3. Confirm in the dialog.

Confirmed deletions take effect immediately and are final – there is no in-app trash or undo, so back up anything you want to keep before you delete it.

3. Request deletion by email (connected account only)

This option applies if you have data synced to a connected Bygmind account. If you use the app without an account, everything already stays on your device – there is nothing on our servers to request deletion of; simply delete it in the app as described above.

If you prefer to request deletion in writing, send us an email with the subject "Data deletion" to:

info@bygmind.com

Please tell us:

• The email address associated with your Bygmind account
• Which items you want deleted (e.g. "Project XY", "all voice notes before date Z")
• Optional: identifiers or references that help us locate the items

We will confirm receipt of your request and complete the deletion typically within 30 days. For security reasons, we verify requests against the email address on file for your account.

4. What happens during selective deletion

This applies to data you have synced to a connected Bygmind account:

• The selected items are removed from the Bygmind platform.
• Data you synced to the platform, contained in routine backups, is automatically overwritten as part of our backup rotation.
• Items you previously exported or that only ever existed as local, on-device copies remain on your device unchanged. You can only delete those local copies yourself, directly in the app.

5. Exceptions and legal retention

In some cases we may not be able to fully delete certain data immediately — for example when it is tied to statutory retention obligations (e.g. invoices, tax records) or to active security and abuse investigations. Such data is kept solely for these purposes and deleted once the applicable retention period expires.

6. Want to delete your whole account?

If you want to delete your entire Bygmind account, including all associated data, follow the instructions here:

Delete your Bygmind account

7. Contact

Bygmind · Sören Heinzmann
Kirchstrasse 18, 51702 Bergneustadt, Germany
Email: info@bygmind.com